General terms of sales

PAYMENT

All prices are in euro net, we are not subject to VAT (Art 293 B of the CGI). 
Payments are completely secure with the PAYPAL platform and online by credit card. To make your payment you can choose to use your paypal account if you have one, otherwise the creation of such an account is not necessary, you can make an ordinary bank payment. A payment by cheque or bank transfer method can be accepted subject to prior request to: contact@achchajai.paris. In accordance with the European Directive 2000/31/EC on certain aspects of electronic commerce, the placing an order is acceptance by the customer, which results in the formation of the contract and final acceptance by the customer the prices and description of the products available for sale as well as to all the General conditions of sale.

DELIVERY TIMES

Once your order has been registered, it you will be confirmed by email and shipped in the majority of cases if stock within 3 to 5 business days, 4 to 10 working days for abroad, if this is a pre-order 1 month days on receipt of the regulation, a shipping date will be sent by email as soon as payment is received.

All orders are shipped in from Paris, by post: letter maximum, Mini Max, colissimo Dhl or Tnt for the France and abroad. Fees are fixed, and you are shown prior to payment in the details of your shopping cart. Delivery times are so stock 3 to 5 business days for France and 4 to 10 working days for foreign, so pre-order 1 month working days for the France and abroad from the receipt of the regulations.

RETURNS, EXCHANGE & REFUND

In accordance with the provision of the Code of consumption on distance selling (articles L121-16 and following of the French consumer Code), you have the ability of withdrawal without having to justify a reason, without penalty, only the expenses of return being your responsibility. The Act provides that a purchaser of a product has to do a period of 14 days from the delivery. If this period expires on a Saturday, Sunday or public holiday or bank holiday, it is extended until the first following working day. 
Beyond this deadline, Ach Chajai Paris will be free to refuse the Exchange or refund. 
Your requests should be made at the following e-mail address: contact@achchajai.paris.

The exchange of items or refund will be accepted only if the ordered items are returned to us in perfect condition, nor door, dirty, washed or damaged. 
The return costs are your responsibility, however in case of Exchange shipping costs don’t you will be not charged. No return or Exchange will be possible for items on sale or discount.

Return address:

ACH CHAJAI PARIS, 91, street Saint Honoré 75001 Paris FRANCE.

RELATED PRIVATE INFORMATION A BUYER: According to the computer law and freedoms of January 6, 1978, you have a right of access, correction, modification and deletion of data about you. ACH Chajai undertakes not to disclose to third parties the information provided.